Delivery

Shipping & Returns

We ship across Sri Lanka and internationally. Every order arrives in our signature gift box, fully insured.

Delivery Options

Zone	Method	Estimate
Colombo & Suburbs	Courier (same-day available)	1 – 2 business days
Sri Lanka (outstation)	Registered courier	2 – 4 business days
International	DHL / FedEx Express	5 – 10 business days

Delivery times are estimates from the date of dispatch. Orders placed before 1 pm on business days are typically dispatched the same day.

Signature Aurelia Box

Every order ships in our branded jewellery box, ribbon-tied and nestled in tissue. No extra charge.

Fully Insured

All parcels are insured to full declared value. We replace or refund any item lost or damaged in transit.

Real-Time Tracking

You'll receive a tracking link by email as soon as your order is dispatched.

Easy Returns

Unworn items in original packaging may be returned within 14 days of receipt for a full refund or exchange.

Returns

14-Day Return Window

If you're not completely satisfied, return any unworn item in its original packaging within 14 days of receiving it for a full refund to your original payment method.

To initiate a return, email us at hello@aureliajewels.lk with your order number and reason. We'll arrange collection at no charge for Sri Lanka orders.

Exclusions

Non-Returnable Items

Custom or engraved pieces made to your specification
Items showing signs of wear, resizing, or alteration
Earrings (for hygiene reasons), unless faulty
Items returned without original packaging

Questions about your order?