Privacy Policy

When you place an order or create an account, we collect personal details such as your name, email address, delivery address, and payment information. Payment card data is processed securely by our payment provider and is never stored on our servers.

We also collect certain technical data automatically — such as your IP address, browser type, and pages visited — through standard web server logs and analytics cookies.

We use your information to process and fulfil your orders, send order confirmation and shipping notifications, and respond to your enquiries.

With your consent, we may also send you our newsletter and promotional emails. You can unsubscribe at any time using the link in any email we send.

We do not sell your personal data to third parties.

We use strictly necessary cookies to keep you logged in and maintain your shopping cart. We also use analytics cookies (via Google Analytics) to understand how visitors use our site, which helps us improve it.

You may disable non-essential cookies at any time via your browser settings. Note that disabling cookies may affect certain site functionality.

We share your delivery address with our courier partners solely to fulfil your order. We share transaction data with our payment processor to charge you securely.

We may also disclose information where required by law, court order, or to protect the rights and safety of Aurelia Jewels or others.

We retain your order and account data for up to seven years to comply with Sri Lankan tax and commercial law. You may request deletion of your marketing preferences at any time.

You have the right to access, correct, or request deletion of the personal data we hold about you. To exercise any of these rights, please email us at hello@aureliajewels.lk and we will respond within 30 days.

Our website uses TLS encryption. Access to customer data is restricted to authorised staff only. We conduct periodic security reviews, though no method of transmission over the internet is 100% secure.

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our site after changes are posted constitutes your acceptance of the revised policy.

If you have any questions about this Privacy Policy, please contact us at hello@aureliajewels.lk or by post at 42 Galle Face Court, Colombo 03, Sri Lanka.